Welcome to Satyam Verify (the “Platform”, operated under Provenance Systems). Satyam Verify is a digital content provenance and verification platform designed to evaluate and verify the authenticity of published digital content, announcements, and media against registered provenance records.

This Privacy Policy explains what information may be processed when you interact with our web portal, API endpoints, or WhatsApp verification service, how that information is handled, and our operational practices regarding data handling.

Depending on your interaction with the platform, the service may process the following types of information:

• Account Information: Name, organization email address, organization affiliation, and authentication details when authorized publishers register or sign content.
• Submitted Verification Content: Digital media files (such as images, video clips, audio statements, PDF documents, or text statements) submitted through the web verification portal or the WhatsApp verification bot for authenticity checking.
• WhatsApp Interaction Metadata: When interacting via WhatsApp, Meta/WhatsApp transmits technical message metadata (such as sender phone number, message ID, timestamp, and media ID) necessary to process the request and deliver the result back to the user.
• Technical Information & Logs: Operational server logs, request identifiers, HTTP status codes, and rate-limiting counters required to operate, troubleshoot, and secure the service.

When content is submitted for verification, the system processes it to:

1. Calculate Cryptographic Hashes: Compute digital fingerprints (such as SHA-256) of the submitted file or text.
2. Generate Perceptual Fingerprints: Extract perceptual matching fingerprints (such as perceptual hashes for visual media or acoustic features for audio) where applicable to detect matching content across compression or minor format changes.
3. Compare Against Registered Provenance Records: Match calculated identifiers against registered publisher records and digital signature records in the system.
4. Determine & Provide Verification Result: Generate a verification verdict and deliver the result and relevant provenance details to the user.

When a user submits content through the WhatsApp verification service:

• Meta/WhatsApp transmits the incoming message and media payload to the application's webhook endpoint.
• The service processes the submitted media or text through the verification pipeline to evaluate provenance.
• The service sends the resulting verification verdict and response back to the user through WhatsApp.
• Citizen WhatsApp conversation messages are not permanently stored as conversation logs by the verification bot.

The platform distinguishes between the categories of data processed by the service:

Retention periods depend on the type and purpose of the data and the operational requirements of the service.

Satyam Verify implements standard technical security measures to protect the platform and processed data, including:

• Encrypted Transport: Network communications with the web interface and API endpoints utilize encrypted transport (HTTPS/TLS).
• Cryptographic Verification: Provenance assertions rely on cryptographic hashing and digital signatures.
• Access Controls & Secret Protection: System credentials and tokens are managed through access-controlled secrets management and environment isolation.

Please note that while reasonable security practices are maintained, no networked service or data transmission can be guaranteed to be completely secure.

The platform utilizes third-party infrastructure and service providers to operate:

• Amazon Web Services (AWS): Cloud infrastructure provider used for hosting backend computing, data storage, and caching services.
• Meta WhatsApp Cloud API: Enterprise messaging service used to transmit incoming verification requests and deliver verification responses over WhatsApp.

These providers process data strictly to the extent required to deliver their respective infrastructure or communication services.

Information processed by Satyam Verify is not sold to third parties. Data may be processed by or shared with infrastructure and service providers necessary to operate the platform, or where required to comply with applicable legal obligations.

Users may submit privacy-related questions or requests regarding their account information. To submit a privacy inquiry or request, please contact:

This Privacy Policy may be updated periodically as the service evolves or operational requirements change. The revised version will be indicated by the “Last Updated” date at the top of this page.

For privacy, verification, or platform-related inquiries: